Candidate Description
Jessica Santiago
54 Middlebrook Dr. Cartersville, GA 30120(Cell): 954-839-5574(Email): j_santiago911@yahoo.com
Administrative Assistant
customer serviceexpert & MS “Power User”
Office & computer Skills
Telephone & Front Desk
Professional Experience
Cartersville cell phone Repair 08/2014-05/2015
Activation Associate/Assistant
Answer customer’s questions about products, prices, availability, product uses, and credit terms.
Activated customesr with prepaid services
Refurbished phones
Kept work area organized for everyone
Netbook USA/MetroPCS Authorized Dealer 02/2010-08/2014
Sales Associate/Manager
Answer customer’s questions about products, prices, availability, product uses, and credit terms.
Recommend products to customer’s based on customer’s needs and interests.
Estimate or quote prices, credit or contact terms, warranties and delivery dates.
Prepare estimates and bids that meet specific customer needs.
Monitor market conditions, product innovations, and competitor’s products, prices, and sales.
Provide customers with product samples and catalogs.
AllComm 01/2008-02/2010
Receptionist
Answering phones
Appointment setting
Directing Calls
References Available upon Request