Nicole Amin

734.330.5505
92 Russell Ct., Ypsilanti, MI 48198
Nikamin87@gmail.com

Professional Profile
Experienced office professional seeking a challenging, fast paced environment.

 Multitasking
 Microsoft Office Suites
 Database Management
 Technical Writing  Multi-line phone systems
 Adobe Suites
 Attention to detail
 Organization

Professional Accomplishments
Medical Reception / Records / Billing
 Processed requests for records in compliance with HIPAA
 Medical Billing & Coding
 Served as team lead and trainer through Electronic Medical Record transition
 Researched and corrected misfiled documents & charts

Mortgage and Banking
 Collected required documents from clients for underwriting
 Completed Quality Assurance review on loans up for purchase
 Ordered appraisals and monitored status of orders
 Answered client general account questions via telephone & e-mail

Customer Service / Clerical
 10+ years in Customer Service
 10+ years working with MS Office Suites (Excel, Outlook, Word, Access)
 Faxing, copying, collating, mass mailings, mail distribution, invoice processing
 Familiar with QuickBooks & Quicken

Work History
April 1, 2013
Medical Receptionist, IHA Community Orthopedic Surgery, Ypsilanti, MI

September 24, 2011
Billing Clerk 4 / Patient Services Assistant, Wolverine Temps, Ann Arbor, MI

May 6, 2010
Mortgage Loan Processor, Express Employment Professionals, Edina, MN

October 17, 2009
Mortgage Loan Analyst, Temp Force, Bloomington, MN

Education
Certified Nursing Assistant
Inver Hills Community College
Inver Grove Heights, MN
2011