Karla A.Borders
7635 Oak Garden Trail
Dallas, TX 75232
469.601.7607(cell)

Objective: To obtain a position where my knowledge and skills will enable me to make a significant contribution to the profitability of a company.

SUMMARY OF QUALIFICATIONS
Handle multi-line telephones, Data entry, 10-key by touch/sight, Typing 50-60 wpm
Word processing—WordPerfect 5.1, LOTUS 1-2-3, Excel, Microsoft Office, Microsoft Word, PowerPoint, Windows 95-98
2000, Power Point, LOTUS Notes, Internet, Medical Manager, Meditech
Excellent verbal and written communication skills

PROFESSIONAL EXPERIENCE
The Diversified Mortgage Group-DeSoto, Texas November 03-Present
Office Manager/Closer
Responsibilities include: Manage and maintain daily appointments of clientele. Answer and respond to telephone inquires, deliver messages and request to all staff in a timely manner. Order all pertinent supplies needed to run office in a professional manner. Assisted in all closings. Collect fees, prepare bank deposits, balance and close books daily. Supervise and monitor activities of all personnel, assign and delegate responsibilities and duties. Provide and insure customer service and resolve complaints.

Medical City Dallas Hospital-Dallas, Texas September 02-November 03
Main Admitting Representative/E.R. Admitting Representative
Responsibilities included: Admit new and/or returning patients. Search, enter and update patient information. Also responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage. Transported patient to all areas of the hospital. Discharge all patients manually or by computer. Collect fees, review co-payments, and discounts.

Rheumatology Associates-Dallas, Texas May 00-September 02
Front Office Personnel
Responsibilities included: Admit new and/or returning patients. Search, enter and update patient information. Explain insurance and benefit information to patients. Answer and respond to telephone inquiries, deliver messages and requests to all staff in a timely manner. Schedule and monitor appointments for a seven Physician office. Keep and maintain chart information daily.
Presbyterian PrimaCare-Carrollton, Texas November 99-May 00 Patient Representative Responsibilities included: Admit new and/or existing patients. Search, enter and update patient information. Verify patients insurance. Explain insurance and benefit information. Discharge all patients manually or by computer. Answer and respond to telephone inquiries, deliver messages and request to all staff in a timely manner. Prepare bills with CPT and diagnosis codes. Collect fees, review co-payments, and discounts to patients. Prepare, complete and send daily Business Sheets to corporate office. Respond to corporate requests, Schedule and monitor Physicians appointments. Keep and maintain chart information daily. Prepare bank deposits, balance and close books daily.
Affordable Mortgage Corporation-Dallas, Texas May 93-November 99
Closer
Responsibilities included: working all conditions for closing. Schedule closings with Title Company and client; set expectations for all involved in the closing transaction. Order all documents required for closing: Survey, Insurance, Title work, and Inspections. Check Status of files in underwriting and follow up on fundings with Title Company. Also perform general office duties.
CERTIFICATIONS
Notary Public for the State of Texas.
REFERENCES FURNISHED UPON REQUEST

Karla A.Borders
7635 Oak Garden Trail
Dallas, TX 75232
469.601.7607(cell)

Hard Worker
Team Player
Excellent Communication Skills
Goal Oriented
Self-Starter

Dear Sir or Madam:

If the aforementioned characteristics gain your attention as an employer seeking a potential employee, then I would be delighted to meet with you to discuss an employment opportunity with your organization.

As exemplified on my enclosed resume, you will find that I am a proven professional with over 10 years employment experience. I am a computer literate professional who is proficient with various WINDOWS based operating systems (i.e. Windows 98, Windows NT, Windows 2000, Windows ME, & Windows XP) with special focus on MICROSOFT OFFICE products (i.e. MS Word, MS Excel, & MS Powerpoint) .

Throughout my career as a workforce professional, I have acquired the ability to establish and maintain strong working relationships with key personnel, and work effectively and efficiently in a team environment. My excellent communication, time management, and organizational skills have proven to be exemplary assets to my professional development.

Upon reviewing my enclosed resume, you will find that my skills and qualifications would be a compatible match with your employment opportunity. At your convenience, I would be extremely happy to meet with you to further discuss my employment with your organization. Thank you in advance for your consideration and I look very forward to hearing from you in the near future.

Cordially,

Karla A. Borders