Dina Brislin

Customer Service Specialist

  • Profile Created:
  • 4 years ago

Candidate Description

Dina Brislin 6028 Golf View Crossing Locust Grove, Georgia 30248 (470) 747-1999

Objective I am looking for my next adventure. I have an extensive background in insurance, management, training, sales, service, and finance with a fun twist that includes marketing, advertising and broadcasting skills. I believe I provide a refreshing diversity to any opportunity. I am a team player that needs no supervision. I have a strong work ethic and welcome all challenges.

Georgia Non-Resident Producer Licenses held · Property and Casualty · Life and Health · 2017 Medicare Certified

California Resident Producer Licenses held · Property and Casualty · Life and Health · 2017 Medicare Certified · Covered California Certified

Kansas Non-Resident Producer Licenses held · Property and Casualty · Life and Health · Crop and Hail · Personal Lines

Experience

AGENCY PRODUCER | ADVANTAGE INSURANCE AGENCY, CA. | JUNE 1, 2016 – PRESENT · I educate people on insurance coverages and assist them in finding the right coverage for their protection. I provide customers with fast, friendly, and efficient service. I stand beside clients when they have a claim and provide the support they need through a difficult time. I handle all aspects of insurance including P&C, Life, Health, Medicare and Business coverage.

LIFE SPECIALIST | EDDY’S INSURANCE ALLSTATE, KS. | APRIL 2015 – APRIL 2016 · Eddy’s Insurance is an Allstate Agency within a dealership setting that opened their doors in October of 2014 in 6 different dealerships. When I first teamed up with the agency I was hired to implement and development a central office support staff and follow-up strategy. Once the office was in place I focused on renewals and insurance reviews and cross sold products. In October of 2015 I was given the title of Life Specialist and tasked to cross-sell life products to meet agency end of year target goals. Target goals were met and exceeded agency requirements. Agency owner earned two trips to Cabo San Lucas.

OPERATIONS MANAGER | MCINNES AGENCY ALLSTATE, CO. | OCTOBER 2014 – APRIL 2015 · I handled all aspects of technical office support, phones, systems, internet, etc. I problem solved and assisted customers with insurance related coverages and questions. I met with insureds for insurance reviews, recommended changes and discovered savings opportunities while creating cross sell opportunities.

F&I DIRECTOR |FURRY’S BUICK GMC AUTOMOTIVE, NM. | MARCH 2012 – OCTOBER 2014 I assisted the dealership in implementing a Business Development Call Center and helped hire and train staff. I then was tasked in setting up the subprime lending departments Credit Acceptance program in the F&I department while also providing support to the comptroller in titles, warranties, and rebate recovery.

HR DIRECTOR | MIDWEST FORD LINCOLN TOYOTA, KS. | MARCH 2011 – MARCH 2012 · I prepared and processed weekly and bi-monthly payroll for a 65 employee dealership. Conducted benefits meetings for new hires and open enrollment periods. My responsibilities included new hire screenings for mvr and drug screening eligibility as well as education in work place harassment policies.

STATION MANAGER |AMERICAN GENERAL MEDIA, CO. | OCTOBER 1997 – MARCH 2011 · I started part-time with the radio station as a news and weather announcer. Over the years, I continued to advance my skills as a programmer, producer and on air talent. I wore many hats and attained skills that lead to promotions to Music Director, Programmer, Producer, and Operations Manager. I ended my career in broadcasting as the Station Manager over-seeing the AM News Talk Station and the FM Modern Music Alternative Station. I left my radio career with AGM to allow my husband to pursue his career.

THE INTRODUCTION TO MY INSURANCE CAREER 1991 · I began my career with a State Farm Agent in San Diego California who required me to learn how to manually rate a risk by the book before I could ever use a computer rating system. The mentoring and knowledge he provided me helped create and mold the foundation of ethics, morals and values I live by today. In 1992, I moved to Colorado and worked as an insurance producer in a few different agency offices until accepting a full-time opportunity in broadcasting.

References available

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