Patty Salerno

Data Entry/Administrative & Marketing Support/Customer Service

  • Profile Created:
  • 4 years ago

Candidate Description

I am excited to be considered for a full-time, part-time, or contract virtual Data Entry, Office Assistant, and/or Customer Service position. You can count on me to be a dedicated employee that will consistently exercise integrity and positive communication with the individuals your organization serves. I will take pride in providing exceptional service with professionalism, confidentiality, and a teamwork attitude. Why?
The work experience I have gained is derived from positions in customer service, administrative and educational support, marketing management, patient registration, and print services. These positions have given me the opportunity to enjoy the rewards of helping management, co-workers, customers, students, and faculty meet or exceed expectations.
I am an organized individual who maintains a positive attitude and works diligently with or without pressure, with one or multiple tasks. Attention to detail and accuracy are always priorities for me. I am a quick-learner and self-starter, and willing to pursue additional education or training if, and, or when necessary.
I have experience with time-sensitive and confidential information via in-person, phone, email, data entry, and mail fulfillment. I possess a high regard for accuracy, confidentiality, and exceptional service in person, by email or phone, and believe teamwork is imperative.
My experience is provided to further support my qualifications. I believe my background and my character provide me with the foundation to succeed in a virtual office position within multiple settings.
Thank you for your time and consideration while reviewing my personal information.

Education

Experience

  • The Pino Insurance Agency Meemic for Educators 2019 - Present

    Customer Service Representative / Administrative Support

    Assist Agents with daily administrative functions relative to servicing home and auto insurance policies Communicate, educate, and follow-up with insureds by phone, fax, email, US mail, and in person Communicate and follow-up with home office, dealerships, mortgage companies by phone, fax, email, and US mail

  • Beaumont Hospital 2015 - 2017

    Patient Registration Representative

    Process patient registration and authorizations for outpatient procedures by phone, fax, email, and US Mail Communicate with co-workers, patients, and facilities to process vital patient, hospital, and insurance information

  • Novitex Enterprise Solutions 2011 - 2014

    On-Call Quality Control Inspector; Clerical & Scanning Assistant

    Audit high-volume work in process for print, production, insert, and shipping Hand-fulfill, reconcile, scan, and meter time-sensitive mailings for clients Monitor and maintain quality standards for print, production, insert, and shipping

  • Utica Community Schools 2009 - 2012

    Teacher Assistant; Cashier; Playground Monitor; Clerical Assistant; Title One Assistant

    Assist students with adapting and learning in the classroom Ensure the safety and appropriate conduct of students during lunch and recess Assist Principal and Secretaries with student, faculty, and parent needs Answer requests in person, by phone, and using office equipment Assist 2nd Grade Teacher in the classroom with lesson plans for students Assist special needs students with adapting and learning in the classroom Assist Reading Department with student assessments and evaluations Help students with reading and writing development

  • AAA Michigan 2009 - 2009

    Member Representative - Summer Help

    Greet and direct members to appropriate departments Assist manager and employees with administrative and marketing responsibilities Assist with Branch Grand Opening and Member Appreciation Day events

  • USA Federal Credit Union 1985 - 1995

    Marketing Supervisor/Management Trainee

    Assist Vice President of Marketing with implementing various marketing programs to educate and serve members throughout the U.S. and abroad Coordinate and present programs and services to educate employees Assist employees and members with financial decisions, processes, and/or transactions throughout the management trainee program Devise, proofread, audit, and execute credit union marketing materials

Expertise

Customer Service
Administrative Support
Data Entry
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