SUMMARY OF QUALIFICATIONS

Over 20 years of increasingly responsible experience in corporate and academic environments
Effectively communicate with patience and compassion to customers, peers, and students
Meet or exceed all daily, weekly and monthly deadlines under tight time constraints
Demonstration of creativity while using strategic organizational and detailing skills
Advanced skills in MS Office Suite programs and quick adaptation to proprietary software
Successful team management skills including projects, events, and mentoring others

RELATED EXPERIENCE

Customer Service

Enhanced customer relationships by handling issues in a timely and professional manner
Ability to recognize and utilize resources available to internal personnel and external customers
Managed multi-line phones resulting quick call solutions with compassion for customer concerns
Assisted personnel with functions of computer programs for successful work production

Administrative Support

Quickbooks for accounting and reconciliation
Self-trained to use and maintain nonprofit software for donation and event tracking
Updated and organized office and procedures for more efficient environment
Processed monthly commission statements and bank reconciliations
Entered and maintained MLS listings including pictures and descriptions
Maintained database using the results to form charts and presentations
Successfully planned meetings and seminars resulting in a high level of meeting satisfaction

RELEVANT WORK EXPERIENCE

Executive Assistant, Skaggs Foundation Branson, MO 04/14 – 06/16
Realtor Assistant, temp position Branson, MO 01/12 – 02/12

Substitute Paraprofessional/Teacher, Branson School District Branson, MO 10/12 – 01/14

Marketing/IT Assistant, Connell Insurance Hollister, MO 10/11 – 09/12

Marketing Assistant/Trade Show Coord., Dornier MedTech Kennesaw, GA 02/00 – 10/01

Executive Assistant, JB Hunt, Incorporated Lowell, AR 06/98 – 02/00

EDUCATION

B.S. in Psychology, University of Phoenix, online 2010 Honors Graduate – 3.88 GPA

VOLUNTEER OPPORTUNITIES

Ozark Literacy Council 2016 – Present

First Baptist Church Branson 2012 – Present

ICouldBe.org Mentor 2010 – Present

Care for Kids 2010 – 2016