Job Description
We are currently seeking individuals for a Data Entry opportunities to work remotely in a support staffing role. This is a month to month contract position.

Functions will include:

– The position is also responsible for some aspects of email and other communication processing.
– Perform resolution of items in accordance with department quality and production standards;
– Timely escalation of issues to management to identify trends or possible Op Loss situations.

Job Description:

• Data entry of customer orders within company software.
• Responsible for accurate, efficient and regular retrieval of orders processed.
• Also responsible for assistance with sales related administrative and customer servicing activities.
• Efficiently manage order entry workflow; including timely and accurate order entry into the company system, response to requests for pricing, scheduling of deliveries and installation and other customer follow-up.
• Proactively identifying customer, product or delivery issues; surfacing issues and problem solving with sales and operations teams.
• Understands and actively supports individual OSR’s specific customer strategies ensuring seamless customer service and service level standards are exceeded.
• Regularly reviews stock levels and inventory to understand impact to product delivery and re-order timeframes.

Working hours: M-F

Candidate Requirements:

-Keyboard skills required
-Numeric data entry skills
-Operational experience helpful
-Basic clerical skills -Ability to handle multiple job tasks
-Ability to handle high volumes of work
-Ability to pay close attention to detail