Objective

Looking for an entry level virtual assistant, virtual Agent, IT support or helpdesk analyst opportunities in a fast and growing company.

Description

• Qualified and detail oriented, efficient, broad experience in corporate, IT companies,
• Effective troubleshooting and analytical, problem solving, and strong technical skills.
• Proficient in the following: Advanced computer hardware and software support, Administrative tasks, entry level bookkeeping, Financial analysis, Economics analysis, Administration and configuration issues for local or international client, Customer Service, Helpdesk analyst, Management, office operation, internet and web content.

Skills

• Administrative support
• Helpdesk Analyst
• Data Entry
• Ms Office
• Computer Troubleshooting
• Internet Troubleshooting
• Finance
• Economics
• Bookkeeping
• Adobe troubleshooting
• Web Service.

Experience

Sales, Service and Marketing, Administrative, Customer Service, Helpdesk Analyst, Account Manager, IT support

2014-Present

      Active Duty in US ARMY ( Power generation Equipment Maintenance)

05/2014-08/2014

       Summer Internship at General Motors

• Mentoring
• Training
• Sales
• Finance
• Budgeting and Planning

07/2013-07/2014      Bilingual Helpdesk Analyst at Hewlett Parkard

• Provide software and hardware support to resolve system/application
• Administration and configuration issues
• Troubleshooting and root-cause system administration concerns related to software installations , managing operating systems, system boot/backup procedures.