Shirley Guerrero

7105 Cimmarron Dr

West Valley City, Utah 84128

(801) 946-7141

supershirl2003@yahoo.com

OBJECTIVE

To obtain employment in a position that utilizes my problem solving, listening, and communication skills.

HIGHLIGHTS OF QUALIFICATIONS

• Certificate of Strategies for Success

• Certificate of Managing Front Office Operations

• Certificate of Hospitality Management

• Computer Knowledgeable: Microsoft XP, Microsoft Word, Excel, and Microsoft Outlook

EXPERIENCE

Office Assistant, Bdi Insulation, Salt Lake City, Utah

April 2015-January 2016

I answer incoming calls. I do preliens when needed, print Proposals and Po’s. Create Po’s. Assist the office manager on copies, scans and what ever is needed.

Data Entry/Auditor, Primary Residential Mortgage, Salt Lake City, Utah

May 2014-August 2014

I worked in the HMDA Department , Auditing cancelled denied loans. Making sure all informaton was accurate with the application. Once all information was correct, I cleared all loans.

Customer Service/Mailroom, iFreedom Direct, Salt Lake City, Utah April 2012-March 2014

Took incoming calls regarding Mortgage payments. Weekly check deposits. Follow-up with existing borrowers on post dated checks. I took care of the supply orders for our shipping needs and postage reports. I also updated and sent Inventory spreadsheet to Accounting. Helped with end of month reports, any additional projects and took care of daily postage and fed-ex as needed.

Receptionist, iFreedom Direct, Salt Lake City, Utah December 2011-April 2012

Received and transferred incoming calls for Loan Officers. Folding documents to be sent out to potential borrowers and assisting with priority mail.

Office Assistant, Golden Eagle, Salt Lake City, Utah November 2008-December 2011

I took incoming calls regarding oil pick up. Setting appointments, data entry and transferring calls accordingly. Filing and assisted in any other projects as needed.

EDUCATION

Mountain West College Salt Lake City, Utah

Travel And Tourism 2002 – 2004