Patricia Ramos

Marketing / Community Manager

  • Profile Created:
  • 4 years ago

Candidate Description

WORK EXPERIENCE 

PopCorn Social Media ( Social Media Agency) Owner of the agency since January 2015

  • Content creation – writing blog posts, articles, newsletters, communications materials, and material for social media channels 
  • Social media marketing – creating, managing and growing the company’s presence through Twitter, Facebook, and other strategically relevant online properties
  • Customer relations – answering questions trough phone, e-mail, Twitter etc, and managing any online feedback forums.
  • Communications/marketing strategy – creating strategic marketing/communications plans to provide direction for the company’s public-facing communications 
  • Analytics – Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives
  • Business development – development and sales


International Business Machines (IBM), Guadalajara, Mexico October 2013 to July 2014 US General Business AR ( HSI & Parts Team)

  • Did accounts receivable for the hourly services and parts
  • Resolved collections by examining customer payment plans, payment history, credit line Coordinated contact with collections department
  • Recorded payments by entering them into ledger or using accounting software Processed monthly or quarterly financial statements and reports detailing paid and unpaid invoices
  • Provided excellent customer service
  • Able to work with CCS 

Private Tutor for English, Guadalajara , Mexico May 2013 to September 2013

  • Helped students with English skills
  • Prepared students for tests
  • Developed strategies and guides for study
  • Prepared meetings with parents to discuss the student progress 

SOFI’S HOME (luxury furniture & Interior Design Store) , Guadalajara, Mexico August 2011 to August 2012 -Administrative Assistant and Sales

  • Processed Invoices
  • Calculated bank account reconciliations and treasury Provided general Admin. support to the shop manager Answered client queries and solved problems
  • Helped with sales
  • Created monthly financial reports 

Comercializadora Santo Tomas, Guadalajara, Mexico August 2010 to June 2011- New Products- Marketing Coordinator

  • Coordinated new product launch – supporting the market research for the planning and implementation of new products
  • Created product image based on information obtained from the market research Developed portfolio of price strategy for the product launch
  • Provided POP support
  • Developed brand marketing strategy development 

Casa Hogar Cabanas (University Work Experience) January 2010 to May 2010 -Fundraising Appraisal Coordinator (social marketing)

  • Led the team that coordinated the development of a fundraising campaign for the orphanage
  • Planned the fundraising project
  • Strategized ways to raise money
  • Coordinated the fundraising events 

Ediciones Imaginarias (Children’s Editorial)- University Work Experience August 2009 to December 2009

  • Did market research to determine the viability of the product for market launch Organized meetings with child psychologists to obtain expert advice and knowledge Determined needs of target market
  • Organized Focus groups to find out how children reacted to materials that were going to be published

Law firm/ Notary Public #89, Guadalajara, Mexico January 2008 to May 2010- Administrative Assistant (Part time at different positions) 

  • Looked after the accounting, treasury bank and reconciliations 
  • Made payments such as tax payments and any other as hoc Admin. support
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